The first is about us:
The West's big problem, he believes, is that people have become too self-absorbed. "I don't think people have become more selfish, but their lives have become easier and that has spoilt them. They have less resilience, they expect more, they constantly compare themselves to others and they have too much choice - which brings no real freedom."
The second is about handling The West's greatest external collective fear:
Terrorists, he warns, must be treated humanely. "Otherwise, the problem will escalate. If there is one Bin Laden killed today, soon there will be 10 Bin Ladens. Awesome. Ten Bin Ladens killed, the hatred is spread; 100 bombed, and 1,000 lose members of their families."